SUMMARY OF OUR PRIVACY POLICY

 

We are required to process personal data about you (names, first names, email addresses, telephone number, postal address, browsing or consultation data, etc.) in the management of our website as well as in our commercial prospecting operations.

 

We collect your data in various ways. They can be communicated to us by you when you place an order or during our exchanges. They can also be collected through computer tools such as trackers (or cookies) on the Internet (see our cookie policy on this point).

 

We need this data to provide our services, manage and track our pre-contractual and contractual relationships, manage orders, carry out business and performance statistics, inform and/or propose new offers or services, facilitate navigation and ensure the security of our website, control the quality of navigation on our website, manage your rights mentioned below. We also use trackers (or cookies) and other similar devices on the Internet for the purposes described in our cookie policy.

 

The legal basis for these processes are, depending on the purposes, the legitimate interests of our customers (management of customer requests and customer relationship), our legitimate interests (compliance with contracts concluded with our customers, strengthening of the existing customer base, business prospecting and customer development, improvement of our services and offers, administrative and accounting management, anticipation and management of litigation, establishment, exercise or defense of a right in court). Your consent may also be required for sending our newsletter and the installation or reading of cookies and other trackers on our website (see our cookie policy).

 

Some data must be collected mandatorily. The consequences of a failure to collect certain personal data depend on the situations. This may involve the inability to place an order on our website (the requirement to provide personal data is then contractual). This may also involve our inability to respond to your requests based on your rights (the requirement to provide personal data is then regulatory).

 

The recipients to whom we may communicate your data are our subcontractors and service providers (archiving, company in charge of maintaining our IT tools, the host of our website, companies in charge of managing the recovery of certain invoices, email tool providers and suppliers, lawyers, accountants and auditors, lawyers, bailiffs) and judicial and administrative authorities.

 

You have rights. This refers to the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, including to prospecting, as well as the right to set, modify and revoke directives relating to the fate of your data after your death. Depending on the circumstances and treatments, and subject to compliance with the conditions set by the regulations, you can exercise these rights by writing to us at the following email address: contact@dialuskin.com or at the following postal address: 14 BOULEVARD JOSEPHINE BAKER, 94350 VILLIERS SUR MARNE. You also have the right to lodge a complaint with the competent supervisory authority (e.g.: in France, the CNIL (National Commission on Informatics and Liberty).

 

The retention periods for your data vary depending on the nature of the processed data and the pursued purpose, or even the duration of the legal prescription (which is generally five years from the moment the person wishing to take action became or should have become aware of the facts enabling them to do so).

 

For hosting and data processing, we prioritize resources located in France. If a transfer of personal data outside the European Economic Area were nevertheless to be considered, we commit to carrying it out in accordance with applicable regulations and, where appropriate, to frame it with appropriate security guarantees to ensure an adequate level of data protection.

 

To learn more, we invite you to read the complete privacy policy below.

 

 

DETAILED PRIVACY POLICY – DIALUSKIN

 

 

This privacy policy sets out the conditions under which we collect and process your personal data as a prospect, customer, or visitor to our website.

 

The website https://dialuskin.com is operated by the company INGRID ONANA NGONO hereinafter referred to as "DIALUSKIN", a SASU with a capital of 500.00 euros, registered in the Trade and Companies Register of CRÉTEIL under the number 980 463 764 whose head office is located at 14 Boulevard Joséphine Baker, 94350 VILLIERS-SUR-MARNE.

 

In accordance with the current legislation on the protection of personal data, in particular Law No. 78-17 of January 6, 1978 known as the "Data Processing and Liberties" law (the "Data Processing and Liberties law") and the European regulation 2016/679 of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, known as the General Data Protection Regulation or GDPR (the "GDPR"), this privacy policy informs you about the methods of collection and processing of your personal data by us.

 

This privacy policy is not contractual in nature and does not create any obligation beyond what is already provided for by the aforementioned regulation on the protection of personal data.

 

We may be led to update this privacy policy. Any update will be brought to your attention beforehand, and, if necessary, will require your consent.

 

1. What data do we process and how is it collected?

 

We may collect your data in various ways.

 

Your data may be provided to us by you when you place an order or during our exchanges.

 

The data we collect through this means may primarily be your name, your first name, your postal address, your email address, and your phone number.

 

Data can also be collected through computer tools such as cookies. For more information on the use of these tools on our website, we invite you to familiarize yourself with the cookie policy.

 

2. What are the purposes and legal bases of our personal data processing?

 

In accordance with Article 6 of the GDPR, any processing of personal data, to be lawful, must be based on one of the legal grounds set out in this article.

 

The table below outlines the various purposes that can be pursued during the processing of your data and the legal bases on which each of these purposes is based.

 

Purposes pursued	Legal bases
Manage and track orders	Legitimate interests of DIALUSKIN
Inform and/or propose new offers or services to our customers, former customers and prospects (commercial prospecting)	Legitimate interests of DIALUSKIN (strengthening of existing clientele, commercial prospecting, development of professional clientele)
Carry out commercial and performance statistics	Legitimate interests of DIALUSKIN (improvement of its services and offers)
Manage contact requests	Pre-contractual measures and legitimate interest of the site visitor according to requests
Facilitate navigation and ensure the security of our website, control the quality of navigation on our website	Legitimate interests of DIALUSKIN (management of its website)

 

Regarding data collected via cookies and other similar devices, we invite you to consult our cookie policy.

 

3. Is the collection and processing of your data mandatory?

 

Placing an order on our website requires the provision of the following personal data: name, first name, email address, address, phone number.

 

If this information is not provided to us or cannot be collected, we will not be able to process your order. These data supply requirements have a contractual character here.

 

In order to exercise your previously mentioned rights, the provision of an identity proof or other information/documents that allow us to verify your identity may be required in some cases.

 

Failure to provide this information may prevent us from responding to your requests. This requirement for data provision here has a regulatory character.

 

The collection of other data may be mandatory. All data for which collection is mandatory, the contractual or regulatory nature of this obligation to provide, as well as the consequences of the absence of provision of the concerned data will be brought to your attention in due time.

 

4. Who are we likely to transmit your data to?

 

We may be required to communicate data to entities we use to provide you with certain services, namely:

• financial institutions (banks, accountants, auditors)

• fraud detection and prevention entities

• suppliers and service partners related to logistics, transport, and delivery and/or their partner establishments

• customer service related service providers,

• suppliers and service partners related to marketing and advertising, such as advertising agencies, advertising partners or social networks who, in some cases, may act as joint controllers

• our subcontractors and service providers (order preparers, archiving, our website host, email tool providers and suppliers, lawyers);

• and to judicial and administrative authorities.

 

Subject to the above, we commit to never disclose your data to third parties, except with your express permission or under very specific circumstances, for example:

• if we are required by law, in the context of a legal proceeding, a dispute and/or a request from public authorities, to disclose your data;

• if we believe that for reasons of national security, law enforcement or other matter of public interest, the disclosure of your data is necessary or appropriate.

 

5. What are your rights?

We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights. You will simply need to indicate the reason for your request and the right you wish to exercise. If we deem it necessary to be able to identify you, we may ask you for a copy of an identification document.

Furthermore, we can offer you the possibility to exercise your rights and define your privacy preferences when using some of our services, or by providing you with specific channels within our Platform.

Regardless of the purpose or legal basis under which we process your data, you particularly have the right to:

• Request access to the data we have about you. We remind you that if you are a registered user of the Platform, this information can also be viewed in the section corresponding to your personal data.
  
  
  

• Ask us for the rectification of the data we already have. We remind you that if you are a registered user of the Platform, you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, do not forget that by actively providing us with your personal data by any means, you ensure that this information is true and accurate and you commit to notify us of any changes or modifications to it. Only the user will be held responsible for any damage or loss caused to the Platform or the person in charge of the Platform or any third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms. We kindly remind you that as a general rule, you should only provide your own data and not that of third parties, except in cases permitted by this Privacy and Cookies Policy.
  
  
  

• Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we may have needed to process them, as already indicated above, or for which we are no longer competent to do so.
  
  
  

• Ask us to limit the processing of your data, which implies that, in certain cases, you can ask us to temporarily suspend the processing of the data or to keep them beyond the necessary time if you need it.
  
  
  

• Define, modify and revoke at any time directives concerning the retention, deletion or communication of your personal data after your death in accordance with Article 40-1 of the Data Protection Act (which will become on 1^st June 2019 Article 85 of the same law). These guidelines can be general or specific. We can only be the custodian of specific directives concerning the data we process. General guidelines can only be collected and stored by a digital trust third party certified by the CNIL.

Also, when the processing of your data is based on your consent or the execution of the contract, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided to us in a structured format, commonly used and machine-readable, in order to be able to transmit it directly to another entity, as long as this is technically possible.

Furthermore, if the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Subject to compliance with the conditions set by the regulations, you can exercise your rights by writing to us at the following email address: contact@dialuskin.com or at the following postal address: 14 BD JOSÉPHINE BAKER 94350 VILLIERS-SUR-MARNE

 

You also have the right to object at any time to the use of certain cookies or similar devices. We invite you to consult our cookie policy to learn about the means available to you to exercise this right.

 

Finally, you also have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (the CNIL) or any other competent supervisory authority.

 

6. How long do we keep your data?

 

The data is kept for the time strictly necessary for the purposes described above in point 2.

 

Concerned Data	Retention Periods
Data related to the conclusion, execution of orders placed on our website.	During the duration of the concerned contract and during the legal prescription period (which is generally 5 years from the moment the person wishing to take action became aware or should have become aware of the facts allowing them to do so)
Accounting documents (invoices, purchase orders, etc.)	10 years from the end of the fiscal year in which these documents were issued
Data related to commercial prospecting	3 years after the end of the contract or after the last contact
Data related to the exercise of a right of access, rectification, erasure	5 years from the end of the procedure related to your request
Data related to the exercise of a right of opposition	6 years from the end of the procedure related to your request
Data related to the exercise of a right to limit a processing	5 years from the end of the processing limitation

 

At the end of the previously listed durations, your data will either be deleted or anonymized.

 

Notwithstanding the preceding paragraphs, in the event of pre-litigation or litigation, all or some of your data may be subject to extended retention if they prove useful for said pre-litigation or litigation.

 

7. Transfers outside the European Economic Area

 

For hosting and data processing, we prioritize means located within the European Economic Area (particularly in Ireland for hosting our site).

 

If a transfer of personal data outside the European Economic Area were nevertheless to be considered, we commit to carrying it out in accordance with applicable regulations and, where appropriate, to frame it with appropriate security guarantees to ensure an adequate level of data protection, particularly with regard to the level of protection of personal data in the United States.

 

 

8. Who is your contact to answer your questions about personal data?

 

Given our activities, we are not subject to the obligation to appoint a data protection officer in accordance with current regulations.

 

However, we have appointed a person responsible for answering your questions about personal data protection. For any questions related to the processing of your data by DIALUSKIN, you can contact them at the following email address: contact@dialuskin.com or at the following postal address: 14 BD JOSÉPHINE BAKER 94350 VILLIERS-SUR-MARNE.